Beyond Burnout: Understanding and Managing Burnout in Property Management
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Event Details
Property management is a high-pressure, relationship-driven industry. Teams are balancing resident expectations, operational demands, staffing challenges, vendor relationships, service requests, leasing goals, and emotional labor. Burnout is affecting the industry across performance, communication, retention, resident experience, and overall team effectiveness.
Participants will leave with:
- A clear understanding of what burnout looks like in property management
- Practical tools to manage stress and high-pressure interactions
- Emotional intelligence strategies to improve communication and reduce escalation
- Insight into how leaders can better support their teams and reduce burnout risk
- Realistic next steps they can begin applying right away
For More Information:
24 Frank Lloyd Wright Drive Lobby L | Suite 4160Ann Arbor, Michigan 48105
United States 734.663.1200
Portia C. Barnes, MSIOP, is the Founder and Principal Consultant of The Workplace Reset Consulting Group, LLC, where she partners with leadership teams to redesign the environments where performance happens.
Through The Workplace Reset Consulting Group, Portia helps organizations realign leadership, engagement, and performance systems so business results and human impact work together. Her expertise blends Industrial-Organizational Psychology, emotional intelligence, leadership development, and practical workplace strategy.
She has worked with leaders across multiple industries, including higher education, law, property management, real estate, professional services, and community-based organizations. Portia brings a rare combination of academic rigor and real-world pragmatism, centering her work on practical, applicable solutions that organizations can implement immediately and sustain over time.
She has facilitated workshops and professional learning experiences on topics such as emotional intelligence,
employee engagement, communication, leadership behavior, and workplace culture, and has presented at national conferences while contributing thought leadership to national publications.
With 15 years of property management experience, including 13 years in leadership roles, Portia combines firsthand industry insight with workplace psychology to help organizations in the property management industry address burnout, communication, retention, and sustainable performance.